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Extend contact details please and has anyone had similar pro

Posted: Fri 05 Dec 2014 5:27 pm
by ozonkoyboy
My neighbour contacted me earlier today, to inform me that 2 engineers from Extend had removed my internet dish,
I was Totally surprised as I had not asked it to be removed, I telephoned my neighbour who explained, that he confronted the workmen who replied, I had requested it be removed as it no longer required, They were in an Extend company Van with the Company Logo on there tee shirts, so I have no reason to believe they were no genuine. But did not connect them to have it removed or give them permission to enter my property or climb on my building
My Neighbour asked the engineers if there was any paperwork to sign, the engineers replied NO
I am still in the UK until Xmas, so if anyone has a contact email or phone number I would be grateful.
Has this happened to YOU !!!!!

Re: Extend contact details please and has anyone had similar

Posted: Fri 05 Dec 2014 7:53 pm
by Barbieb
Hi Ozonkoyboy, Extend phone number is 0392444 2992, good luck hope you get it sorted.

Re: Extend contact details please and has anyone had similar

Posted: Sat 06 Dec 2014 11:20 pm
by ozonkoyboy
Thanks Bardied,
I will call them and as they say watch this space

Re: Extend contact details please and has anyone had similar

Posted: Sat 06 Dec 2014 11:23 pm
by ozonkoyboy
Sorry Barbieb
somehow my b's got mixed up with my d's

Re: Extend contact details please and has anyone had similar

Posted: Fri 12 Dec 2014 8:06 am
by ozonkoyboy
It would appear the situation has been resolved. Unfortunately it was a big misunderstanding and things got lost in translation, as it were.
So a big thank you to all involved on reaching a sucsessful conclusion of the matter
Looking forward to many more years with Extend