Wanted

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nermal
Kibkommer
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Joined: Sun 08 Apr 2012 12:04 pm

Wanted

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Post by nermal »

Does anyone have an email address for THY not a phone number somewhere I can send a written complaint

wjms
Kibkommer
Kibkommer
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Joined: Sun 20 Jan 2019 6:52 pm

Re: Wanted

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Post by wjms »

I had some success using the feedback system.

https://www.turkishairlines.com/en-int/ ... relations/

Kanonier
Kibkommer
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Re: Wanted

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Post by Kanonier »

Good luck!

Hellsbells
Kibkommer
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Re: Wanted

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Post by Hellsbells »

Having recently (successfully) lodged a claim with TA I can advise that their feedback system is much improved. Once your feedback is logged you should receive a unique reference number and subsequently should be kept advised of progress. However if further feedback is required e.g. additional documents are requested, the system logs this under a new reference number which can be confusing. It does require some patience but is worth pursuing.

nermal
Kibkommer
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Re: Wanted

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Post by nermal »

Thank you for the replies .
I havent actually flown yet its about a flight change of time which is not suitable .

nermal
Kibkommer
Kibkommer
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Re: Wanted

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Post by nermal »

Been to THY office quickly sorted no problem very helpful

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