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Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 10:27 am
by Soner
I had been contacted by several members that had problems with staying logged in to the forum. They were unable to post and kept automatically being logged out of their account. The following seems to have resolved the problem:

Log in with your Username and Password, before submitting click in the check box on the right “Log me on automatically each visit”
and then Submit.

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 11:51 am
by jayceebee
Hi Soner

Done as you advised but keep getting logged out. Happened about three times in last few minutes.

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 1:59 pm
by dippersgirl
Same here, hadn't mentioned it, but I have this problem and ticking the box does not help!!

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 2:40 pm
by Soner
Go to Google search and type in "What is my IP" copy numbers and paste in an email to me with your Username to: [email protected]

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 3:17 pm
by Will_iam
Working fine here.

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 11 May 2017 11:43 pm
by Navek
Still having problems, this morning.
Will email you my details.

Info sent

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 12 May 2017 9:05 am
by Soner
Seems like it is a problem with members using a Multimax connection. Looking into issue.

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 12 May 2017 9:14 am
by polkadot
I have same problem, we are with Nethouse.

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 12 May 2017 9:43 am
by Soner
Can you please email me your IP. [email protected]

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 15 May 2017 7:55 pm
by polkadot
After clicking the "log me in automatically" box I haven't had any problem, have actually stayed logged in, thanks for the tip Soner.

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 15 May 2017 10:27 pm
by Ragged Robin
I am experiencing this issue too. I sent you an email as requested, Soner, and ticked for a copy to be sent to my email, but nothing received so far. Hope you got it safely

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 17 May 2017 7:34 pm
by Ragged Robin
I am still having this problem - happened this morning and three times this evening! It is hardly the end of the world but is a little irritating and not vey reassuring. I wonder if you have had any luck in locating the problem, Soner?

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 18 May 2017 6:16 am
by jimm
I have had this problem for days now very irritating

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 18 May 2017 9:48 am
by Keithcaley
Me too!

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 18 May 2017 10:39 am
by Navek
I am still having this problem today.

Re: Problems staying logged in on Kibkom Forum?

Posted: Thu 18 May 2017 1:06 pm
by Holly
We are the same , cannot stay logged in !

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 19 May 2017 12:38 pm
by jackvern
Same here.

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 19 May 2017 2:29 pm
by Holly
Now ok Thanks

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 19 May 2017 4:57 pm
by Soner
Me too. Just arrived in TRNC and now have same problem. Added my IP to safest and now all OK. Something very odd going on in TRNC with internet connection to Kibkom. Does anyone have similar problem on other sites?

Re: Problems staying logged in on Kibkom Forum?

Posted: Fri 19 May 2017 8:39 pm
by jofra
1. Both in the UK and (currently) here in TRNC, I always tick the "Log me on automatically each visit" box, and thereafter I am (almost always) automatically logged in as soon as I click on my Bookmarked link. On extremely rare occcasions in the UK, I have to sign in, but again thereafter , no problem.
2. Here in TRNC, in the past seven weeks, although coming on every day, I have only had to sign in four or five times at most - perhaps I've been lucky? I'm in Karsiyaka and using Nethouse, if that info is of any use....
3. Curiously, in order to copy the exact wording of the "Log me in..." phrase, I attempted to log out - it took five "clicks" on the logout button to work....
None of this really bothers me; I just know and accept the old adage regarding computer technology - "Artificial Intelligence, real stupidity...", and if you combine this with the "Cyprus Shrug" - relax, life is to be enjoyed....!

Re: Problems staying logged in on Kibkom Forum?

Posted: Sun 21 May 2017 5:20 am
by Soner
Is anybody still having this problem?

Re: Problems staying logged in on Kibkom Forum?

Posted: Sun 21 May 2017 5:32 am
by come_on_aylin
Yes, sent you an email

Re: Problems staying logged in on Kibkom Forum?

Posted: Sun 21 May 2017 8:05 pm
by Ragged Robin
No it is getting much worse. It logs off every time I click to read a thread or send a post, and it loses my posts. It has lost three already this evening and I am just hoping this one gets through

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 10:22 am
by emineden
Hi Soner,

I am still having this problem, it is very weird as when logged in I can go to another category to find I am logged out but when I go back a page I am still logged in.

dennis

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 11:04 am
by aerhere
I have just started having login problems over the last couple of days. Multimax connection if that helps your investigation.

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 1:04 pm
by mermaidsexist
snap, seems i can't even post anything grrrr

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 3:36 pm
by Reyntj
Logging in and clicking thr box desnt work .

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 3:41 pm
by kerry 6138
No problems for the last week or so using android could it be a windows os problem.

Re: Problems staying logged in on Kibkom Forum?

Posted: Mon 22 May 2017 4:06 pm
by Soner
I have my programmer looking into the issue. Hopefully he will identify problem and fix soon, if it has anything to do with the site itself.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 4:50 am
by jimm
really bad this morning

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 8:27 am
by soner10116
If you are still being logged out automatically, please try and clear your cache / history then log in again. If problem persists then please let me know.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 9:07 am
by Dalartokat
I've just spent the last 40 mins(UK) trying to login into Kibkom and up until today had no problems like other members have.. It would not log me in at all just came up all the time with green screen. Tried re-registering but kept telling me I was not putting in the Caption correctly and I believe I was. Tried again several times and it's just let me in after switching laptop on and off again.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 9:45 am
by Groucho
clearing Browsing History, Cookies and other data and Cached images and files fixes the problem for me...

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 10:13 am
by SourBrandy
I was also having problems but did as suggested and cleared browsing history etc and all better now. Thanks for suggestions

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 3:53 pm
by Navek
SORTED, for me
Thanks Groucho.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 5:26 pm
by Groucho
It seems you need to set the "Obliterate the following items" to "from the beginning of time"

sounds drastic but if you only get rid of the recent history the problem persists...

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 5:50 pm
by Soner
We have made some fixes, if anyone still has problem after clearing history, then please let me know.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 7:29 pm
by Dalartokat
Writing quickly in case I get logged out again.

For the last 30 mins. I have not been able to login and the screen is green and I press login and it comes up to fill in my username and [password which it does automatically. I tick to log me auto and then it stays a green screen with my username in the top right hand corner and then jumps out and goes back to login.

I have cleared all my history and still it was not working. Turned off laptop 3 times.

Went away as fed up with it and just logged in again once, then second attempt it allowed me in.

What I don't understand is why my username is at the bottom of the hall of fame when I cannot login with green screen, if I cannot login surely my name should not appear as I would not be logged in. Maybe I don't understand that bit.

Also why is it happening to some and not all, clearing history is hinting that we are not maintaining our laptops/computers regularly. I can get that for me as a dummie, but not for the others on here who seem very computer savvie.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 7:46 pm
by gary&shirley
Doing a Disk Clean has cleared my login issue.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 7:59 pm
by Dalartokat
gary&shirley wrote:Doing a Disk Clean has cleared my login issue.

Is that the same as a file cleanup, if so, my Norton does that automatically and just done it again manually. See what happens.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 9:19 pm
by Soner
Try clearing cache/history, closing browser for 5 minutes, then open browser and log back in clicking checkbox before you submit.
So far I have not been logged out in the last 3 hours.

Re: Problems staying logged in on Kibkom Forum?

Posted: Tue 23 May 2017 11:17 pm
by niceone
Could not log on all day, read this post cleared browsing history and cache to the beginning of time and working perfectly now
Thanks

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 5:26 am
by Soner
Is any Kibkom member outside of the TRNC having this problem? If so please state country.
Appreciate your help in trying to solve this problem.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 6:12 am
by Dave G
This morning on one of my I-pads I was logged out of Kibkom and could not log back in, I kept saying I was logged in and then throw me back to the log in field, I then used another I-pad and was automatically logged in, what I did notice was when you are not logged in the help tab is not available, would it not be better to have this available at all times?

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 8:53 am
by Dalartokat
I have logged in first time this morning(UK) and all seems alright so far.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 8:59 am
by Soner
Thanks for info Dalartokat.

Many members are still experiencing problems, and we still have not managed to put our finger on it. Working to resolve as soon as possible.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 9:03 am
by kerry 6138
In Cyprus logged on fine this morning left android tablet on standby for a couple of hours needed to log on again.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 9:41 am
by jameslevel7
As requested I can report that I had the login problem for the first time yesterday.I had already seen the clear history and cache advice and followed it.It worked right away.I am in the UK using Safari. I hope that is helpful.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 11:04 am
by waddo
Have had this problem for some time now and tried everything to resolve it without success. One thing that stands out for me is that if I "AM" logged in and go to the "Sales" section, as soon as I open up one of the sales that has photo's attached I become logged out again. Sometimes I become logged out as soon as I enter the "Sales" section as well. I have just about the same problem with the "Motors" section and have begun to wonder if it is anything to do with the photo attachments? Probably not but if there is a straw to grasp at then I will always have a grab - lol.

Re: Problems staying logged in on Kibkom Forum?

Posted: Wed 24 May 2017 11:11 am
by waddo
Further to my last - I have just visited the "Sales" section again and remained logged in. I hit on an item entitled "Canoe" and upon opening that item I checked and found I was now logged out again. Used the back button and returned to the KIBKOM NORTH CYPRUS FORUM where I found myself to be Logged In again, hmmmm. Thought I would report that instance so opened the link "Problems staying logged in on Kibkom Forum?", again as soon as that opened I found myself to be logged Out again. Strange! So, I logged back IN and have just written this bit of post.

One thing - I guess my great idea of it being a "Photo's" problem is just a load of old rubbish and can now be discounted.