Internet explorer ceased working - any ideas please
Posted: Sat 12 Jul 2014 6:06 am
Hi,
Three days ago a friend who lives 100 metres away told me his Internet Explorer had ceased to function, every time he tried to start it, it put up a box to say that there was a fault and it was closing down, followed by another box saying that this would be reported to Microsoft and any possible repair would be reported back. I had a brief look at his laptop and was unable to help, he thought it had started after a recent update. Two days later, my laptop has the same problem. I have had a good go at this and no joy at all. Any thoughts on this please. My friend is running on Vista, I am on Windows 7 and we both run Avast protection and both systems recently received downloads from Avast and Microsoft and neither of us can get System Restore to restore, says something about a missing file.
Three days ago a friend who lives 100 metres away told me his Internet Explorer had ceased to function, every time he tried to start it, it put up a box to say that there was a fault and it was closing down, followed by another box saying that this would be reported to Microsoft and any possible repair would be reported back. I had a brief look at his laptop and was unable to help, he thought it had started after a recent update. Two days later, my laptop has the same problem. I have had a good go at this and no joy at all. Any thoughts on this please. My friend is running on Vista, I am on Windows 7 and we both run Avast protection and both systems recently received downloads from Avast and Microsoft and neither of us can get System Restore to restore, says something about a missing file.