Extend agents-excellent service.

puppylover · Post by **puppylover** » Mon 04 Jul 2016 12:51 pm

Puppy chewed external internet cable on Saturday.
Knew I would have problems getting it repaired by Extend with the 9 day holiday due.

Phone call to Paul & Gwyn with the promise that when Paul was next in my area he would call in and try and attempt a quick fix till I could get it properly repaired.

Today, received a phone call to ask if we were in and within 5 minutes Paul was here and fixed the cable at no charge.
Now that is what I call good customer service.

scaffman · Post by **scaffman** » Mon 04 Jul 2016 2:20 pm

totally agree with you paul and gwyn are brilliant always on hand for help and top class service.well done extend and arriva tv.